Privacy policy
Last updated: 9 October 2026
We look after your data and your customers' data, and collect only what the stores need to work. This page explains what we keep and why.
1. What we keep
From shop owners: name, WhatsApp number, Instagram account and email for logging in. From a customer when ordering: name, phone, province, area, notes and the products ordered, and whether they agreed to receive offers from the shop.
2. Who sees it
An order is seen only by the shop it was placed in, and by the Tisawag team when support needs it. We never sell data or show it to other shops.
3. What stays on your device
Language, appearance, the cart and the “Remember my details” choice (only if you pick it) are kept in your browser, on your own device. You can clear them at any time in the browser settings.
4. Counting visits
We count visits to products and to this page by source (such as a bio link) with no personal information: no names, no ad tracking, and our counters do not store the device address.
5. Services we use
Hosting and the database are with Vercel and Supabase (servers in Frankfurt). When you tap a WhatsApp button, WhatsApp opens with the order text, and WhatsApp's own policy applies there.
6. Keeping and deleting
We keep orders while the shop uses Tisawag. A customer can ask the shop, or us, to delete their data, and a shop that leaves can ask us to delete its store and orders.
7. Contact
For any question or request about your data, write to us on WhatsApp or the email at the bottom of the page.